Spring 2010

Program Registration Information


2010 Summer & Fall Program Session Dates| Time Savers | FAQ

WINTER 2010 PROGRAM SESSION DATES
Program session runs the weeks of: Monday, January 4 - Sunday, March 21, 2010

SPRING 2010 PROGRAM SESION DATES
Program information available for viewing online: Monday, February 8
Online registration begins: Monday, February 22 at 9am
In-person registration at most parks* begins: Saturday, February 27
Online registration ends: Monday, March 15
Program session runs the weeks of: Monday, March 29 - Sunday, June 6

* Programs offered at the North Park Village Nature Center and the McFetridge Sports Center may follow a different registration schedule. For further information, please call them directly. North Park Village Nature Center: 312.744.5472. McFetridge Sports Center: 773.478.2609. Also, please be aware that some parks are not open on Saturdays. For these parks, the first day of in-person registration will be the following Monday.

In compliance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act, the Chicago Park District does not discriminate on the basis of disability in employment or admission/access to programs and activities.

ONLINE REGISTRATION TIME SAVING TIPS
Save time by doing these two things before the first day of online registration:
1. When viewing programs, save programs you plan to register for in your wishlist.
2. All online registration transactions are processed via PayPal (more information on PayPal below). If you have previously set up a PayPal account, please log into PayPal to make sure your information is up-to-date, specifically your address and payment information. Please note it is not necessary to set up a PayPal account to register online, but it may save you time.


FREQUENTLY ASKED ONLINE REGISTRATION AND PAYPAL QUESTIONS:

What steps are involved with completing my registration online with the Chicago Park District?

Is there a time limit for completing my order?

Do I need a PayPal account to pay for Park District programs?

Is payment required for all programs?

What are the benefits of using PayPal?

How does the wishlist work?

Can I register my friends’ or family members’ children?

How will I be informed that my transaction was successful?

After registering online, what do I need to do to follow-up in person at the park?

What will I need for Proof of Age and Residency?

What is the Refund and Cancellation Policy?


What steps are involved with completing my registration online with the Chicago Park District?
Click here for a brief review of the Chicago Park District and PayPal screens you will access when registering online. PLEASE REVIEW THESE SCREENS BEFORE THE FIRST DAY OF ONLINE REGISTRATION.

Is there a time limit for completing my order?
Yes. After you have selected your programs and entered the program participants' names, you will be connected to a screen where you need to add your contact information. At this screen you can review the programs you have in your Cart. Note: At this point, you have reserved the spots you have in your cart. You have 30 minutes to confirm everything is accurate on this page before you lose the spots and they go back into inventory. If everything is correct, you will click on the “Proceed to Payment” button to be connected to PayPal. Once in the PayPal screens you have additional time. To review these screens, click here.

Do I need a PayPal account to pay for Park District programs?
No. You can use your credit card to pay for these programs with PayPal without having to setup a PayPal account. The following credit cards are accepted by PayPal: Visa, Mastercard, Discover and American Express.
Please note that PayPal does require the Credit Card Security Code (CSC), the three digit number located on the back of your credit card, or for American Express, the 4 digit number on the upper right hand corner of the front of your credit card.
If you plan to set up a PayPal account, you may want to consider setting it up prior to registration. Click here to set up a PayPal account now.

Is payment required for all programs?
Yes. An online transaction fee of $2.00 is added to every order. This means that if you register for a free program, your transaction total will be $2.00. This fee is charged per transaction, not program. So, if you sign up for one program or five programs, you will only be charged $2.00 for the transaction fee. If you prefer not to pay the online transaction fee, please remember that for most programs you also have the option to register in person at the park. When registering in person, please have exact change for your program fees, parks do not have change.

What are the benefits of using PayPal?
PayPal is an industry leader for accepting online payments. It is a safe and easy way to authorize payments to the Chicago Park District and thousands of other online vendors without exposing your financial information to the vendor. PayPal offers 100% protection from unauthorized payments and your account is monitored 24/7 to prevent fraud. With PayPal facilitating the payment process for the Chicago Park District, you will know right away if there are any issues with the credit card information you enter, as well as an almost immediate email confirmation of payment. PayPal also offers you more payment options. You can simply pay using your credit card, or you can set up a PayPal account. With a PayPal account, you will have the option to pay with either a bank account or credit card.

How does the wishlist work?
The Park District encourages everyone to create a wishlist and save the program(s) for which you want to register. Please note that you are saving only the program in your wishlist, not actual slots in the program. When you are ready to register and you click on the program from your wishlist, at that time you can order multiple slots in the program by entering multiple names. Creating your wishlist prior to the first day of online registration will save you time on that first day, which gives you a better chance of getting a spot before they fill up.

Can I register my friends’ or family members’ children?
Yes, but you must know the full name of each participant in order to register them online. Registrations are not transferable, so it is important that you provide the correct name when registering. Also, please note that there is a chance that the transaction may fail or time out (only 30 minutes allotted) before any children are registered, so you are doing this at your own risk.

How will I be informed that my transaction was successful?
You will receive two email confirmations for your transaction. One will be a Receipt for Payment from PayPal (from service@paypal.com). The other will be an Online Registration Receipt from the Chicago Park District (from play@chicagoparkdistrict.com). If you are using a spam filter, please set it to allow email from both of these addresses.
The PayPal email will confirm that the transaction completed successfully. You should receive this email almost immediately after you completed your order. The Chicago Park District email will provide a link for you to access your Online Registration Receipt. You should receive this email approximately 6 hours after your payment was successfully completed with PayPal. The Chicago Park District Online Registration Receipt lists information on the programs you registered for (program name, park name, dates, times, cost, etc.). You are required to present a hard copy of this receipt to the park where the program is being held no later than two weeks prior to the first day of the program.

After registering online, what do I need to do to follow-up in person at the park?
Look for your Receipt for your Payment email from PayPal and your Online Registration Receipt email from the Chicago Park District. Print out a hard copy of the Chicago Park District Online Registration Receipt and present that (along with proof of age and residency) to the park where the program is being held no later than two weeks prior to the first day of the program. At that time you will also be required to fill out a Participant Information/Emergency Form for each participant. If you would like to complete the Emergency Form in advance, please click here to view and download a copy.

What will I need for Proof of Age and Residency?
Certain programs require proof of age and/or residency. Please present valid identification such as a driver’s license, state ID or birth certificate for proof of age. Patron must be the appropriate age prior to the first day of class. Please present valid identification such as a driver’s license, state ID or city utility bill for proof of residency. These items should be brought to the park where the program is being held no later than two weeks prior to the first day of the program. Whether you register in person at the park or online, you must provide this information prior to the program start date. Note: All fees are doubled for non-Chicago residents. If registering online, the additional fee must be paid at the park, prior to the start of class.

What is the Refund and Cancellation Policy?
A 15% service charge will be deducted from all refunds and cancellations. This includes duplicate and accidental registrations. All refund requests must be made in-person at the park where the program is being held, at least two weeks before the program’s scheduled start date. The Chicago Park District program receipt is required for a refund to be processed. No refund requests will be accepted after the two week point. Please allow up to six weeks for your refund to be processed.

SUMMER 2010 PROGRAM SESION DATES
Program information available for viewing online: Monday, April 5
Online registration begins: Monday, April 19 at 9am
In-person registration at most parks* begins: Saturday, April 24
Online registration ends: Monday, May 31
Program session runs the weeks of: Monday, June 14 - Sunday, August22
The standard day camp session (for most parks) runs June 28 - August 6

FALL 2010 PROGRAM SESION DATES
Program information available for viewing online: Monday, August 2
Online registration begins: Monday, August 16 at 9am
In-person registration at most parks* begins: Saturday, August 21
Online registration ends: Monday, September 6
Program session runs the weeks of: Monday, September 20 - Sunday, December 5

* Programs offered at the North Park Village Nature Center and the McFetridge Sports Center may follow a different registration schedule. For further information, please call them directly. North Park Village Nature Center: 312.744.5472. McFetridge Sports Center: 773.478.2609. Also, please be aware that some parks are not open on Saturdays. For these parks, the first day of in-person registration will be the following Monday.